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Gather the documents we need

Securely drop in the required medical bill and policy documents. Add your EOB if you have it so we can compare payouts against policy language.

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Medical Bill

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Bill and policy are required before we can run analysis.

You’ll need an itemized bill

This service only works with an itemized hospital bill.

A summary statement or balance-due notice will not contain the detail we need. An itemized bill lists every individual charge with procedure codes (CPT/HCPCS), descriptions, and amounts.

How to request an itemized bill

  1. 1Call the hospital’s billing department — the phone number is on your summary bill or the hospital’s website.
  2. 2Ask for a “fully itemized bill” or “itemized statement with CPT codes.”
  3. 3Hospitals are legally required to provide one. It typically arrives within a few business days.
  4. 4You can also request it through the hospital’s patient portal, if available.