Getting started

How Reassure Health Works

Reassure Health makes it easy to check your medical bills for errors. Our AI-powered analysis takes just three steps — no medical billing expertise required.

01

Upload Your Documents

Upload your medical bill PDF and your insurance policy or Explanation of Benefits (EOB) PDF. That's all we need to get started. Our system accepts standard PDF documents — you don't need to fill out any forms or enter data manually.

What to have ready:

  • • Your medical bill (itemized bill preferred)
  • • Your insurance policy, summary of benefits, or EOB
02

AI-Powered Analysis

Once your documents are uploaded, our AI reads and extracts every billing code, charge, and coverage detail. It then cross-references your bill against your specific policy to look for:

  • • Charges that don't match your coverage terms
  • • Duplicate or incorrect billing codes
  • • Services that should be covered but were billed as out-of-pocket
  • • Amounts that exceed what your plan allows

This analysis happens automatically — you don't need to know anything about CPT codes or insurance terminology.

03

Review Results & Take Action

You'll receive a clear, structured report showing what we found. If there are potential errors, Reassure generates a professional draft appeal letter you can send to your insurance company or healthcare provider. The letter cites the specific discrepancies and references your policy terms.

What you get:

  • • A detailed findings report comparing your bill to your coverage
  • • A draft appeal letter (if discrepancies are found)
  • • Clear explanations of each finding in plain language

Important Notes

Reassure is a tool to help you spot potential billing errors. It does not provide legal advice, and its findings are informational — not a guarantee of any particular outcome. Always consult a qualified professional for formal disputes.

Ready to try it?

Upload your medical bill and insurance policy to get started.

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